Buying a rug is not something to be done quickly. We went to Istanbul Rug in San Rafael to look. We took our time and Ogee and his team were so incredibly patient with us. Not only did they NOT pressure us into purchasing something, they took time to consult with us and guide us toward the best options. They came to our home with multiple rugs to test on multiple occasions and helped us to pick the right size and complementary color rug. They made it a super pleasant experience. We purchased two large rugs from them. We highly recommend Istanbul Rug for their selection and esteemed customer service.
Our dark red Turkish hall runner needed cleaning and fringe repair. Greeted by Ogi T (owner) and an associate. Quite an out going and friendly guy.
Rolled out the runner, Ogi inspected it, told him I wanted it cleaned and the fringe at one end repaired. No problem. Ten days later the runner was available to pickup - colors in the runner are more vibrant now after it's cleaning.
Great service in a friendly atmosphere! Thanks, Ogi.
We recently pulled up the carpet in our house to discover hardwood floors. Our next step was to find rugs for bedroom and hallway. After some research we went to Istanbul rugs. The service was amazing and selection above and beyond any other showroom we had been to. We found the perfect rugs for our home and learned the history and symbolic meanings of the pieces we selected. We even got a special visit from the owner when they delivered our rugs. We loved everything so much we went back and purchased an entry rug. I highly recommend this establishment!
This week I bought two gorgeous rugs from Ogi at Istanbul Rugs. I visited several other stores and compared prices and quality. I ended up returning to Istanbul Rug because the price I was quoted was fair (and better than the other options I found while shopping around). Ogi and his crew treated me with respect and didn't pressure me. Thank you!
This store is a rare find.
We sent Istanbul Rug four high quality Persian rugs for cleaning
The rugs were returned both crystal clean and well repaired;
in far better condition than after previous cleanings.
I think I can say you are not likely to find a better company for
cleaning and repair of Persian rugs.
I can also say that we looked at some very high quality Turkish
rugs at the store, silk rugs with hundreds of knots per square
inch, understandably expensive but fairly priced. Turkish rugs
are not quite as expensive as they used to be because of the
dramatic decline in the Turkish lira.
In short, this is a very reputable Rug store, and just great
for cleaning and repair.
Friendly and knowledgeable staff with such a wide range and selection of different types of rugs, it's difficult to chose. The prices are very reasonable considering the time put into these handwoven beauties. I was amazed by how much there is to know about different types. They are art and each one is beautiful in its own way. It really brightened my living room. They are also goodweave certified which is important.
Ogi the owner is super professional and is real easy to work with. He's authentic and really wants the buyer to be happy. He brought numerous rugs to our house, and took the time to understand what we like and didn't like, at the end of the day we're very happy and the pricing seemed very fair. I will be going back to Istanbul Rug in the future and would recommend to anyone looking for these types of rugs.
These guys were better than professional they were very friendly too. I had minimal knowledge about rugs and they gave me 101 and didn't make me feel silly and were happy to show me LOTs of rugs. When I was on the fence about my choice they brought the rug to my house the next day so I could I see it in the space and even brought additional similar rugs. They even helped me move some furniture. I'd absolutely go to them again and you should too. CASH is king
When I stopped by Istanbul Rug in San Rafael, I didn't think I'd actually be able to make a choice, despite the fact that they have a large selection of beautiful rugs. I didn't know much about rugs and I wasn't sure what I wanted. Ogi gave me some great tips on how to narrow it down. He and his staff very patiently went through the whole selection to help find the rugs that were good possibilities based on the comments I made. I took several rugs home and found that one was perfect for the space.
Shopping here was fun, and I learned a lot. I'm looking forward to going back to find a rug for my bedroom.
The repair and restoration of Oriental rugs – both ancient and mordern – are done by our long experienced and unmatched expertise. Typical damage to rugs are from aging, accident or wear. Most repair jobs are completed within two weeks….
The essence of cleaning is the minimization of risk – wile thoroughly removing all soil. We careful analysis and individualized strategies in order to create reliable step-by-step approaches to cleaning Oriental rugs…
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